Summary: As the Retail Branch Manager at Prime Metal Buildings & Components, you will be responsible for overseeing the day-to-day operations of our retail store. This includes managing staff, optimizing sales performance, and ensuring an exceptional customer service experience. A Branch Manager is also responsible for ensuring the quality production of our products in our manufacturing processes. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for delivering high-quality products and services.

Duties & Responsibilities:

• Actively participate in the establishment and growth of the branch.
• Oversee day-to-day operations of the retail branch.
• Schedule, manage and oversee manufacturing processes by coordinating production activities, optimizing workflow, and ensuring timely delivery of high-quality products.
• Monitor and control inventory levels for metal building materials and components.
• Train and supervise branch staff.
• Enforce safety protocols for staff and customers in a metalworking environment.
• Communicate with offsite colleagues for Administrative, Accounting, Human Resources, and Maintenance needs for the local branch to operate smoothly.
• Develop and implement sales strategies to achieve revenue targets.
• Maintain manufacturing quality and lead times as directed by management.

Qualifications:

• Previous experience in metal buildings/metal industries is preferred.
• Proven experience in sales and customer service.
• Basic computer skills are required.
• Familiarity with inventory management systems.
• In-depth knowledge of metal building materials and components.
• Strong leadership and team management skills.
• Experience in setting and achieving sales targets.
• Ability to communicate effectively with customers, staff, and suppliers.
• Bachelor’s degree or equivalent experience is preferred.
• Must have a valid driver’s license as occasional travel may be required.
• We value candidates who actively engage with and contribute to the community.

Competencies:

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Physical Demands and Work Environment:

• Frequently required to stand, walk, bend, stoop, kneel or crawl.
• Frequently required to utilize hand and finger dexterity.
• Frequently required to talk or hear.
• Frequently work near moving mechanical parts.
• Occasional exposure to outside weather conditions.
• Occasional exposure to extreme heat or cold (non-weather).
• While performing the duties of this job, the noise level in the work environment is usually very loud.
• The employee must be able to lift and/or move more than 50 pounds.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply in person or online only. No phone calls please.